Customer Service Online Support Form

For immediate answers to our most frequently asked questions:
Please note: Xilinx no longer supports MXE, please see http://model.com for further information.

For other solutions to most common inquiries, view the Xilinx.com website FAQs.


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For general Xilinx questions or comments, complete the form below. If your question is handled by our Distribution Partner, then we will be emailing the contact list to you shortly.

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3. Select a subject that best describes your issue:

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Questions about entering an order at the Xilinx Online Store
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Purchasing and Part Number Questions

Buying or renewing Xilinx products
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I purchased a Design Tool or IP product but it is not available for licensing in my product licensing account.

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Order Status Inquiry
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Xilinx Download, Licensing and Installation Questions

I have licensed my product and I'm having a technical issue
Receiving technical difficulty error when signing into Xilinx.com
Requesting a University Program donation
I exceeded my Rehost attempts in the Product License Center
How do I license a Xilinx Design Tool or IP product?
How do I register an older version of Design Tools? (How to get a registration ID)?
Do I have to download the entire ISE/Vivado product in order to access WebPACK only?
Other questions regarding the download or licensing of your Design Tools.

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