Our holistic quality processes ensure flawless customer interactions
Quality documents are available for the following Xilinx locations:
- San Jose, CA (XSJ)
- Longmont, CO (XCO)
- Dallas, TX
- Dublin, Ireland (XIR)
- Singapore (XAP)
- Hyderabad, India (XHD)
Xilinx Quality Policy
Xilinx is committed to delight customers by delivering complete solutions and services to their highest level of expectations with superb quality on time every time.
We achieve this through partnerships with customers, suppliers and stakeholders, using leading systems, technologies and methods and by fully engaging Xilinx employees in a culture of continual improvement.
Xilinx Quality Certifications
AEO Certification
- Xilinx Ireland (XIR) has been awarded the Authorised Economic Operator (AEO) certificate. AEO is a new standard, operational since 1st Jan 2009 by EU Customs across all 27 EU Member States. It is awarded to companies who meet stringent levels of Customs Compliance and Security. XIR is the 25th Irish company to achieve this standard. An AEO certificate is akin to a business EU passport and can be used in all Member States. Australia and China recently announced they will adopt the AEO model. Currently the US and EU are working together on mutual recognition of C-TPAT and AEO.
ISO 9001 Certification for quality management systems since 1995:
- ISO 9001:2008 for the design, test and deployment of custom embedded software and logic designs for Xilinx programmable devices (XIR, XSJ, XCO & Dallas, TX)
- ISO 9001:2008 for the design, development, manufacturing, marketing and support of programmable logic design solutions (XCO)
TL 9000 Certification for telecommunications since 2004:
ISO/TS 16949 Certification from March 2005 to August 2010:
STACK International, StackTrak - Supplier Certification Program for IC quality and reliability requirements
AEC-Q100 Component and Device Qualification with full PPAP support for the automotive industry since 2004:
QML Certification for compliance with the Department of Defense MIL-PRF-38535 performance specification:
Environmental Leadership:
OHSAS 18001:2007 certification since 2008:
Other Quality and Reliability Practices
RMA (Return Material Authorization) and Returns
In order to assure highest level of satisfaction with our products, Xilinx has developed formal return procedures for components, software, boards and cables.
View our RMA and Return instructions
Quality Manual
The Xilinx Quality Manual describes our quality system, which is structured around ISO 9001:2000, TL 9000, TS16949, Military (QML), and other industry standards to plan, produce, and review all activities and processes related to Xilinx' integrated circuit products. This document applies to the design, manufacture, and testing of programmable logic devices, CPLDs, and configuration devices.
View our Quality Manual (pdf)
Device Reliability Report
Whenever possible, Xilinx leverages industry standards to minimize unique requirements and manufacture quality and reliability into our products. Our Reliability Monitor Program ensures that product performance meets or exceeds reliability specifications dictated by internal programs as well as external standards and individual customer requirements. Monitor take samples from finished goods. Program results are published in the quarterly Device Reliability Report.
View our quarterly Reliability Report (pdf).
Process Control Quality System: Maverick Lot
Xilinx established and implemented a process focused on preventing quality issues at all manufacturing facilities. This Maverick Lot program aims to obtain the highest product yields, quality, and reliability by using cause and effect analysis to minimize significant sources of variability.
Corrective and Preventative Action
Xilinx conducts true root cause analysis to resolve problems. We see problems as opportunities for improvement. Together with subcontractors and suppliers we employ the team-based Eight Discipline (8D) investigative approach and then follow through with a data driven approach to develop permanent and effective solutions.
Internal Audit Program
Xilinx regularly plans and implements internal quality audits of quality activities to confirm their effectiveness and adherence to defined procedures. Management personnel are responsible for the timely correction of deficiencies in their area.