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Documentation
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Quality and ReliabilityOur holistic quality processes ensure flawless customer interactionsQuality documents are available for the following Xilinx locations:
Xilinx Quality PolicyWe, as employee owners of Xilinx, are empowered and committed to delivering a flawless customer experience. Everyone who works with us is also expected to ensure ownership for quality by putting the customer first in everything we do. We will achieve this by:
As employee owners of Xilinx, we hold ourselves accountable. Doing so will make Xilinx a respected and process-focused "Blue Chip" company. Other Quality and Reliability PracticesRMA (Return Material Authorization) and ReturnsIn order to assure highest level of satisfaction with our products, Xilinx has developed formal return procedures for components, software, boards and cables. View our RMA and Return instructions Quality ManualThe Xilinx Quality Manual describes our quality system, which is structured around ISO 9001:2000, TL 9000, TS16949, Military (QML), and other industry standards to plan, produce, and review all activities and processes related to Xilinx' integrated circuit products. This document applies to the design, manufacture, and testing of programmable logic devices, CPLDs, and configuration devices. View our Quality Manual (pdf). Device Reliability ReportWhenever possible, Xilinx leverages industry standards to minimize unique requirements and manufacture quality and reliability into our products. Our Reliability Monitor Program ensures that product performance meets or exceeds reliability specifications dictated by internal programs as well as external standards and individual customer requirements. Monitor take samples from finished goods. Program results are published in the quarterly Device Reliability Report. View our quarterly Reliability Report (pdf). Process Control Quality System: Maverick LotXilinx established and implemented a process focused on preventing quality issues at all manufacturing facilities. This Maverick Lot program aims to obtain the highest product yields, quality, and reliability by using cause and effect analysis to minimize significant sources of variability. Corrective and Preventative ActionXilinx conducts true root cause analysis to resolve problems. We see problems as opportunities for improvement. Together with subcontractors and suppliers we employ the team-based Eight Discipline (8D) investigative approach and then follow through with a data driven approach to develop permanent and effective solutions. Internal Audit ProgramXilinx regularly plans and implements internal quality audits of quality activities to confirm their effectiveness and adherence to defined procedures. Management personnel are responsible for the timely correction of deficiencies in their area. Xilinx Quality CertificationsISO 9001 Certification for quality management systems since 1995:
ISO/TL 9000 certification for telecommunications added since 2004:
ISO/TS 16949 Certification since 2005:
STACK International, StackTrak - Supplier Certification Program for IC quality and reliability requirements
AEC-Q100 Component and Device Qualification with full PPAP support for the automotive industry since 2004:QML Certification for compliance with the Department of Defense MIL-PRF-38535 performance specification:
Environmental leadership:
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