| Home :
Company Info & Press : Press
Room : Press Releases
: Xilinx Press Release #0316
Xilinx Press Release #0316

FOR IMMEDIATE RELEASE
XILINX EXPANDS PORTFOLIO
OF SERVICES TO PROVIDE COMPLETE PROGRAMMABLE SYSTEMS DESIGN SOLUTION
Expanding role of FPGAs increases need for services
and support; demand for Xilinx services grew this year by over 30%
despite economic downturn
SAN JOSE, Calif., February 3, 2003 - Xilinx, Inc. (NASDAQ:XLNX)
today announced a number of new education, support and design service
offerings that enable customers to reduce the learning curve and
development costs associated with creating programmable SoC solutions.
Increasingly, Field Programmable Gate Arrays (FPGAs) are being used
as systems platforms, becoming a more strategic purchase for customers
and requiring a comprehensive solution including software, silicon,
intellectual property (IP) and specialized services. At the same
time, FPGAs are expanding into new application areas such as Digital
Signal Processing (DSP), automotive, medical imaging, and video
broadcast where engineers new to FPGAs technology need to come up
to speed quickly.
Xilinx has a 90% share of the high-end Platform FPGA market segment.
As the industry leader in this growing market segment, Xilinx is
challenged with providing scalable services for a wide range of
engineers. "On-demand" application engineers, global support
centers and personalized on-line support are examples of how Xilinx
is expanding its services.
"Customer demand for specialized services is growing at an
increasing rate. At the same time, we are entering a new era of
systems design with FPGAs often being used as system platforms,"
said Don Mullikin, vice president of the Global Services Division
at Xilinx. "These trends, combined with the continual introduction
of FPGAs to new engineers, is driving a new set of requirements
in our industry. We see our expanded services as setting the industry
standard and completing the systems design solution"
The new global services from Xilinx, which are a response to these
trends and indicative of the increasingly central role of programmability
in systems design, include:
- Titanium Technical Services - offers customers a dedicated senior
application engineer to provide design and solution support on
an as-needed basis
- Platinum Technical Service - a premium hotline service that
includes fast track access, priority case resolution, and contact
with senior application engineers
- Expanded Education Services - includes advanced learning tracks,
e-learning and over 30 days of extensive education course content.
Xilinx and its training partners are delivering an average of
five education classes worldwide daily. The two newest courses
being offered are:
- Designing with RocketIO MGT course for high-speed serial
I/O designs
- Embedded Systems Development course for embedded hardware
and software design
- MySupport Personalized web site - a comprehensive support site
that offers personalization features such as customized views,
knowledge organization tools, and automatic alerts on critical
documents and datasheets
- New support centers in China - expanding Xilinx support from
existing centers in North America, Europe, Asia Pacific and Japan
The Xilinx Global Services Division provides a portfolio of services
that includes the widest range of offerings in the industry with
Xilinx employing over 400 service and support personnel worldwide.
The overall adoption rate for Xilinx's services has grown 30 to
40% annually. In addition, Xilinx has maintained its service resources
and expanded its offerings despite the industry down turn. For complete
information about Xilinx education, support and design services,
visit www.support.xilinx.com/support/gsd/xilinx_solution.htm
About Xilinx
Xilinx, Inc. (NASDAQ: XLNX) is the worldwide leader in programmable
logic solutions. Additional information about Xilinx is available
at www.xilinx.com.
###
#0316
|