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AR# 11317

4.1i Install - Error: "Setup must be run from a mounted drive. Network Neighborhood UNC paths are not supported."

Description

Keywords: install, network, remote, CD, server, UNC, mounted drive, PC, 3.1i

Urgency: Standard

General Description:
When I attempt a PC installation from a remote CD or CD server, the following error appears:

"Setup must be run from a mounted drive. Network Neighborhood UNC paths are not supported."

Solution

This error occurs when the Setup program is run from a network location that is visible to you, but is not actually mapped to your local machine. Typically, this is seen when you have navigated to the CD-ROM through Network Neighborhood or Windows Explorer.

The setup program must be run from a drive that is directly mapped. To map the network drive:

- Use Windows Explorer to navigate to the drive.
- Right-click on the drive and select the "Map Network Drive" option.
- Double-click on the newly mapped drive, and select the "Setup.exe" file to begin the installation.
AR# 11317
Date Created 04/02/2001
Last Updated 10/02/2003
Status Archive
Type General Article