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AR# 12814

6.1i PrimeTime - I am a Formality or Conformal customer. Who should I contact for support-related issues?


Keywords: PrimeTime, equivalency, checking, issues, 4.1i, 5.1i

Urgency: Standard

General Description:
I am a Formality or Conformal customer. Who should I contact for support-related issues?



For tools and flow issues:

E-mail: support_center@synopsys.com
Phone: (650) 584-4200/(800) 245-8005

Conformal LEC
E-mail: support@verplex.com
Phone: (408) 586-0365/(800) 788-9337

For library issues, contact Xilinx Customer Support at:


For related PrimeTime information, please see the following Answer Records:

(Xilinx Answer 12802) - "What is formal verification?"
(Xilinx Answer 12803) - "What types of users will be interested in the formal verification flow?"
(Xilinx Answer 12804) - "Does Xilinx support equivalence checking and model checking?"
(Xilinx Answer 12805) - "Does Xilinx support equivalency checking for RTL-to-RTL, RTL-to-gate, or gate-to-gate?"
(Xilinx Answer 12806) - "Why does Xilinx support equivalency checking?"
(Xilinx Answer 12807) - "Does Xilinx plan to support model checking?"
(Xilinx Answer 12808) - "Should equivalency checking replace simulation?"
(Xilinx Answer 12809) - "When should I use equivalency checking?"
(Xilinx Answer 12810) - "How will I benefit from using equivalency checking?"
(Xilinx Answer 12811) - "Can I use equivalency checking to re-target an FPGA to an ASIC? If so, how?"
(Xilinx Answer 12812) - "Which equivalency-checking tool vendors does Xilinx support?"
(Xilinx Answer 12813) - "What platforms does Xilinx support?"
(Xilinx Answer 12815) - "Are application notes regarding verification flow available?"
(Xilinx Answer 12816) - "What are the limitations of the verification flows?"
(Xilinx Answer 12817) - "Does the verification flow work with the Synopsys FCII, Synplicity Synplify, and Mentor Leonardo Spectrum synthesis tools?"
(Xilinx Answer 12818) - "Does the verification flow work with all languages?"
(Xilinx Answer 12820) - "Who supplies libraries?"
(Xilinx Answer 12821) - "What libraries does Xilinx provide?"
(Xilinx Answer 12822) - "How do I install the libraries that are referenced by Xilinx Application Note 411?"
(Xilinx Answer 12823) - "What Xilinx product families are supported?"
AR# 12814
Date Created 10/09/2001
Last Updated 06/23/2004
Status Archive
Type General Article