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AR# 15787

5.1.01i WebPack - ERROR: No previous product and or version was correctly detected in fileset.txt

Description

Urgency: Hot

General Description:

I installed WebPack 5.2 with no service packs. When trying to uninstall Ireceive the following error.

ERROR: No previous product and or version was correctly detected in fileset.txt

Solution

The work around is to edit the fileset.txt file. Change the version from

version=5.2.01i

to

version=5.2i

AR# 15787
Date Created 10/08/2002
Last Updated 04/14/2010
Status Archive
Type General Article