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AR# 1952

Foundation - Service Pack Install: Setup will not run


Keywords: Foundation, Install, Setup, Service Pack

Urgency: Standard

General Description:
When installing the Foundation Service Pack (SPXA.EXE, SPXB.EXE, or
SPXV.EXE), after the setup files have been extracted, the following message
is issued:

SETUP requires _SETUP.DLL and _ISRES.DLL (located in _SETUP.LIB) in
order to operate properly. Please ensure these files are located with SETUP.EXE.



The installation program creates a temporary installation environment in the directory
specified by the TEMP variable. This error can occur when the TEMP variable is not
set properly, or if the TEMP directory has too many files in it.

To set the TEMP variable:

1. In autoexec.bat add the following line:


2. Create the directory C:\TEMP.

3. Restart the computer before running the install program again.

If you already have TEMP set, try the following:

1. Shut down all Windows applications.
2. Delete all files from the temporary directory.
3. Retry installation.


This error may also occur if the PC does not have the correct version of Foundation

The Foundation Service Pack may only be used on a PC that has Foundation 6.
0.1 installed. It may not be installed over Foundation 6.0.0.
AR# 1952
Date Created 02/26/1997
Last Updated 04/04/2001
Status Archive
Type General Article