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AR# 22771

Platform Cable USB - Corrupt USB drivers cause a Windows blue screen

Description

If the Xilinx Platform Cable USB drivers become corrupt, activity on the cable can cause a Windows blue screen.

Solution

To fix the drivers for the Xilinx Platform Cable USB, follow the steps below to uninstall and re-install the drivers:

1. To delete the partially installed or corrupted drivers, uninstall the Xilinx Platform Cable USB driver from the programming cables section of the Device Manager as follows:

a. Select: Settings - Control Panel - System - Device Manager.

b. Expand: Programming cables.

c. Select: Xilinx Platform Cable USB - Driver - Uninstall.

2. Reset the cable by unplugging the USB cable and plugging it back in.

3. Start iMPACT and connect to the USB cable.

AR# 22771
Date Created 09/04/2007
Last Updated 12/15/2012
Status Active
Type General Article