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AR# 30964

Platform Cable USB - PC crashes when I come out of Hibernate mode


If I put my PC into Hibernate mode with a Platform Cable USB cable attached, I sometimes see a crash when I try to resume. What is the problem here?


This is an issue with the Windows OS and some specific software/hardware configurations. To work around the issue, disconnect the platform cable USB before entering hibernate and reconnect after you have resumed. If you need further assistance with this problem, please open an online WebCase with Xilinx Customer Support at: 


AR# 30964
Date 12/15/2017
Status Active
Type General Article
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