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AR# 31397

Platform Cable USB - "A service installation section in this INF is invalid..."

Description

When I install the Xilinx Cable Drivers, the following warning appears:

"There was an error installing the hardware Xilinx. An error occurred during the installation of the device. A service installation section in this INF is invalid".

How can I work around this?

For more Cable Support Articles and other Configuration Related Articles, see (Xilinx Answer 34104).

Solution

To work around this issue, browse to the %Xilinx%/bin/nt in the command prompt and manually install the driver using the following commands:

wdreg -inf windrvr6.inf install
wdreg -inf xusbdrvr.inf install

This should complete the install.

Another possible root cause is that you have a 32-bit ISE installation on a 64-bit machine. If that is the case, the work-around is similar. However, the needed wdreg executable is different. Browse to the %Xilinx%/bin/nt64 in the command prompt and manually install the driver using the following commands:

wdreg -inf windrvr6.inf install
wdreg -inf xusbdrvr.inf install

If neither of these work-arounds are effective, please contact Xilinx Technical Support:

http://www.xilinx.com/support/clearexpress/websupport.htm

AR# 31397
Date Created 07/25/2008
Last Updated 06/16/2010
Status Active
Type General Article