AR #31691 - 10.1.03, 11.1, 11.2 ChipScope Pro - "ERROR: ChipScope Insertion failed"

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10.1.03, 11.1, 11.2 ChipScope Pro - "ERROR: ChipScope Insertion failed"

AR#	31691
Part	SW-Chipscope Pro
Last Modified	2009-09-08 00:00:00.0
Status	Active
Keywords	ATC2, ICON, VIO, ILA, update, SP3

Description

Keywords: ATC2, ICON, VIO, ILA, update, SP3

When I attempt to insert ChipScope cores in my design using the ChipScope Core Inserter, I receive the following error messages:

>Core generation step complete.
#
# An unexpected error has been detected by HotSpot Virtual Machine:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x297ad9b4, pid=2304, tid=6092
#
# Java VM: Java HotSpot(TM) Client VM (1.5.0_14-b03 mixed mode)
# Problematic frame:
# C [libPortability.dll+0x4d9b4]
#
# An error report file with more information is saved as hs_err_pid2304.log
#
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
#
ERROR: ChipScope Insertion failed

Why does this occur?

Solution

This issue is caused by a mismatch in Service Pack between your ISE install and your ChipScope Pro install. They should match; ISE 10.1 Service Pack 3 should be used with ChipScope Pro 10.1 Service Pack 3. Using ChipScope Pro 10.1.03 with an earlier ISE version results in the above Java Hotspot error. This principle also applies for all subsequent 11.x releases.