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AR# 31739 11.1 Project Navigator - 64-Bit ISE fails to open on Windows Vista 64-bit with certain Hewlett-Packard printers

When I launch the 64-bit version of Project Navigator on Windows Vista (64-bit), it opens the splash screen and then exits without any further message when my Hewlett-Packard printer drivers and software are installed.

A case has been identified where the printer drivers for certain Hewlett-Packard printers interfere with 64-bit Project Navigator on 64-bit Microsoft Windows Vista.

If your printer is not certified for use on Windows Vista or native Windows Vista 64-bit drivers are not available, try uninstalling the printer's drivers as a troubleshooting method.

This is resolved in the ISE 11.2 software release.
AR# 31739
Date Created 10/02/2008
Last Updated 02/25/2011
Status Archive
Type
Feed Back