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AR# 33452

11.3 PlanAhead - PlanAhead install pointed to with UNC path crashes when opening project.

Description

I am launching PlanAhead from a network drive using the UNC path (\\drive\directory\...\planAhead.bat). Instead of opening my project, it crashes with the following error message. 

 

ERROR: [HD-DB 0] Internal Data Exception: Config data file does not exist 

 

How do I get past this issue? When will this be resolved?

Solution

To work around this issue, mount a drive to \\drive\directory rather than using the UNC path. This will be fixed in the next update for PlanAhead.

AR# 33452
Date Created 09/09/2009
Last Updated 05/23/2014
Status Archive
Type General Article