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AR# 4306

V1.5, V1.4 CORE Generator Install, Windows NT - Uninstall "setup failed to initialize" error when installing on Windows NT.


Keywords: CORE Generator, COREGEN, Coregen, uninstall, install, Windows NT

Urgency: Standard

General Description:
During a COREGen install on a Windows NT 4.0 machine, you
may see the following message:

"Cannot start access _uninstaller, you may not
be able to uninstall the product."

This message comes up after you make all your install product selections,
just before the files are copied over. COREGen is installed and works, but
the uninstall does not work.

This problem appears to come up on Windows NT machines the
first time you run an InstallShield application on it.

It may be due to some NT permissions being set incorrectly
when you run InstallShield for the first time.



One solution is to re-install the software as a Windows NT Administrator.


You can also do a manual uninstall by simply deleting the "Coregen" folder.
The only drawback to this approach is that the Windows registry entries do
not get cleared out; however, this usually does not cause a problem.
AR# 4306
Date Created 07/22/1998
Last Updated 02/11/2001
Status Archive
Type General Article