If I suspect there is a hardware problem with my Xilinx Development Board, or the Board I have been shipped does not match what I ordered, what are the next steps?
Should I request an RMA for my Xilinx Development Board?
To begin the process to return a purchased board or cable, please log into the Service Portal to submit a request.
Please note that if you are opening an Electrical Failure RMA for a Xilinx Development Board or Kit, the issue must first be debugged with a member of Xilinx Technical Support.
Once the problem has been fully debugged, a decision can be taken on whether the RMA can proceed through the RMA Portal.
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