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AR# 60427

2014.1 Install - Error loading native libs when installing 2014.1

Description

When trying to install Vivado 2014.1, I receive the following errors:

There was an error loading installation data. Please, refer to the log file (C:\Users\028197\.Xilinx\xinstall\xinstall_1398699399968.log) for more information. Error loading native libs

When trying to run it again, the following message is displayed:

The program can't start because MAVCP110.dll is missing from your computer.  Try reinstalling the program to fix this problem.

Contents of log:

2014-04-18 15:17:36,769 INFO : com.xilinx.installer.api.c:? - Log file location: C:\Users\000664\.Xilinx\xinstall\xinstall_1397848648869.log
2014-04-18 15:17:36,769 DEBUG: com.xilinx.installer.data.postInst.a:? - This is a fresh installation, no installation data file found.
2014-04-18 15:17:36,889 WARN : m.m:? - Could not load native code
java.lang.UnsatisfiedLinkError: C:\xlx\Xilinx_Vivado_SDK_Win_2014.1_0405_1\lib\win64.o\librdi_install.dll: The specified procedure could not be found
 at java.lang.ClassLoader$NativeLibrary.load(Native Method)
 at java.lang.ClassLoader.loadLibrary1(ClassLoader.java:1957)
 at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1882)
 at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1872)
 at java.lang.Runtime.loadLibrary0(Runtime.java:849)
 at java.lang.System.loadLibrary(System.java:1087)
 at m.m.d(Unknown Source)
 at m.m.a(Unknown Source)
 at com.xilinx.installer.api.c.<init>(Unknown Source)
 at com.xilinx.installer.api.b.<init>(Unknown Source)
 at com.xilinx.installer.api.a.a(Unknown Source)
 at com.xilinx.installer.gui.InstallerGUI.<init>(Unknown Source)
 at com.xilinx.installer.gui.InstallerGUI.<clinit>(Unknown Source)
2014-04-18 15:17:36,899 FATAL: com.xilinx.installer.api.c:? - Could load native code!
m.m$a: Unable to load native libs.
 at m.m.a(Unknown Source)
 at com.xilinx.installer.api.c.<init>(Unknown Source)
 at com.xilinx.installer.api.b.<init>(Unknown Source)
 at com.xilinx.installer.api.a.a(Unknown Source)
 at com.xilinx.installer.gui.InstallerGUI.<init>(Unknown Source)
 at com.xilinx.installer.gui.InstallerGUI.<clinit>(Unknown Source)
2014-04-18 15:17:36,899 ERROR: com.xilinx.installer.gui.InstallerGUI:? - Error instantiating InstallerAPI!.
m.i: Error loading native libs
 at com.xilinx.installer.api.c.<init>(Unknown Source)
 at com.xilinx.installer.api.b.<init>(Unknown Source)
 at com.xilinx.installer.api.a.a(Unknown Source)
 at com.xilinx.installer.gui.InstallerGUI.<init>(Unknown Source)
 at com.xilinx.installer.gui.InstallerGUI.<clinit>(Unknown Source)
Caused by: m.m$a: Unable to load native libs.
 at m.m.a(Unknown Source)
 ... 5 more

Solution

Vivado 2014.1 uses a new version of the Microsoft Redistributable Libraries (2012). 

If you install them manually, the rest of the installation will proceed without error:

http://www.microsoft.com/en-us/download/details.aspx?id=30679

Please download the file appropriate to your system.

AR# 60427
Date Created 04/28/2014
Last Updated 09/02/2014
Status Active
Type General Article
Tools
  • Vivado Design Suite - 2014.1