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AR# 63621

How can I find the name of the Account Administrator for my company's licensing account?


I do not see the products I have purchased in my electronic fulfillment account. 

How can I find my account administrator name so that they can add me to the account where the purchased products can be licensed? 


Software entitlements are associated with the End User email address provided to Xilinx at the time the software or IP is purchased.  

This User is also known as the "Full Administrator" of the software or IP entitlement account and has the ability to manage all activity associated with the account, including adding and removing Users.

If you placed your order through an Authorized Xilinx Distributor you must contact your Distributor to identify who was listed on the purchase order submitted to Xilinx.

Note: A purchasing agent should NOT be listed as the End User.  

The End User should be the person who will license the product.

AR# 63621
Date 03/18/2015
Status Active
Type General Article
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  • ISE
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