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AR# 63765

How do I get tracking information?

Description

  • I have placed an order through Distribution and need my tracking number.
  • Ihave placed an order through the Xilinx online store and have not received an update onmy order.
  • Ihave received my confirmation but the tracking number is missing.

Solution

For orders placed through Distribution:

Please contact your Distributor for tracking information on orders placed through a Xilinx Authorized Distributor.


For orders placed via the Xilinx Online Store or XDF program:

Please do not expect to receive tracking information until the expected lead time has passed and you received a confirmation your product has shipped. 

Allexpected lead times for Xilinx Development System products are noted on xilinx.com on theirproduct page. 

You can locate your specific product by using the search field on xilinx.com.

Xilinx will email tracking details when your order has shipped.


AR# 63765
Date 05/17/2018
Status Active
Type General Article
Tools
  • Vivado Design Suite
Boards & Kits
  • Zynq-7000 SoC Boards and Kits
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