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AR# 63765

How do I get tracking information?

Description

  • I have placed an order through Distribution and need my tracking number.
  • I have placed an order through the Xilinx online store and have not received an update on my order.
  • I have received my confirmation but the tracking number is missing.

Solution

For orders placed through Distribution:

Please contact your Distributor for tracking information on orders placed through a Xilinx Authorized Distributor.

 

For orders placed via the Xilinx Online Store or XDF program:

Please do not expect to receive tracking information until the expected lead time has passed and you received a confirmation your product has shipped. 

All expected lead times for Xilinx Development System products are noted on Xilinx.com on their product page. 

You can locate your specific product by using the search field on Xilinx.com.

Xilinx will email tracking details when your order has shipped.

 

AR# 63765
Date Created 03/02/2015
Last Updated 05/06/2015
Status Active
Type General Article
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