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AR# 64405

2015.x Licensing - SDK not checked out - Trusted Storage compromised; repair needed

Description

I have Vivado 2015.x (SDK included) installed on a Windows 7 64-bit  virtual machine. 
 
Vivado runs and accesses my activation license without issues.  

However, when I launch SDK, I am receiving a message saying that I need a license for the SDK.

The SDK license appears fine in Vivado License Manager and if I run "xlicclientmgr -v 'format=long" the Trusted Storage appears fine.
 
For Example:
 

>xlicclientmgr -v 'format=long
Viewing application trusted storage.
----------------------------------------------------------------------------------------------------------          Fulfillment Id  : 221133445
     Fulfillment  Type : 6 Publisher Activation
         Trusted Flags : 0x7 Fully Trusted
                     Status : Enabled
          Entitlement Id :111222333
                Product Id : 209855566
       Expiration Date : Permanent
            Server chain : Server1
     Feature Lines (s) :
INCREMENT Vivado_System_Edition xilinxd 2016.05 permanent 9999 \
11aa22bb33cc \
VENDOR_STRING=TRUSTED STORAGE, user1, Vivado_System_Edition, software, permanent, _23423565_235465874_4532326_456 \
ISSUER="Xilinx Inc" START=29-Apr-2015 TS_OK
INCREMENT SDK xilinxd 2016.05 permanent 9999 \
VENDOR_STRING=TRUSTED STORAGE, user1, SDK, software, permanent, _1234566875_23853874_45543226_987 \
ISSUER="Xilinx Inc" START=29-Apr-2015 TS_OK
PACKAGE Vivado_System_Edition  xilinxd 2016.05 2B534623CA45 \

COMPONENT="SysGen Simulation Implementation Analyzer HLS \
Synthesis VIVADO_HLS" OPTIONS=SUITE

Viewed 1 of 1 fulfillment records.

When I set the FLEXLM_DIAGNOSTICS environment variable to 3, I see the following pop-up message when the license is checked.
 

FLEXible License Manager
FLEXnet Licensing checkout error: Trusted Storage compromised; repair needed
Trusted Storage is invalid, and needs to be repaired.
Feature SDK
License Path: C:/.Xilinx\*.lic;C:/Xilinx/SDK/2015.1/data\ip/core_licenses;
FLEXnet Licensing error:-157,424
For further information, refer to the FLEXnet Licensing documentation available at "www.flexerasoftware.com".


However, I have a valid SDK license installed.

Solution

This issue has been seen only with SDK and no other Xilinx tools.

For SDK in Vivado 2015.x, a node-locked or client Trusted Storage license does not work on Windows virtual machines.

Options to work around this issue on Windows virtual machine are:

  • Use a Floating or Server based Trusted Storage License
  • Use a node-locked certificate license
  • Use a floating certificate license
AR# 64405
Date Created 04/28/2015
Last Updated 05/29/2015
Status Active
Type Known Issues
Tools
  • Vivado Design Suite - 2014.4
  • Vivado Design Suite - 2015.1
  • Vivado Design Suite - 2015.2