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AR# 7009

2.1i Install: Setup window not being activated after double-clicking on setup.exe; only first splash screen shown


Keywords: 2.1i, install, setup, window, setup.exe, splash screen, disappear, not, appear

Urgency: Standard

General Description: After double-clicking on the setup.exe on a PC, a flash logo with Alliance is shown but no GUI comes up allowing the user to enter information. The flash logo shows up for
a brief instance but then disappears.


Verify that the CD is clean and has no marks on it. If it is dirty or scratched, please contact
your local distributor and obtain a new CD.
AR# 7009
Date Created 07/12/1999
Last Updated 12/17/2001
Status Archive
Type General Article