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AR# 7406

Foundation 2.1: Unexpected error when installing 2.1

Description

Keywords: Foundation, 2.1, unexpected, error, install, NT

Urgency: Standard

General Description:

When attempting to install Foundation 2.1, the following error
message may occur:
An unexpected error has occurred. Contact customer support.
This can occur on NT when attempting to upgrade to 2.1 or
to reinstall 2.1 and the license manager from a previous installation
is running in the background.

Solution

Enter the Flex License Manager. In the control window Stop the server
and then from the setup window deselect the Start Server at Power-Up
and the Use NT Services options. Then restart the computer and
reinstall the software.
AR# 7406
Date Created 09/01/2007
Last Updated 10/01/2008
Status Archive
Type General Article