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AR# 7944

2.1i Install: Service Pack 2 : .exe exectubles being deleted with the intallation of service pack 2.


Keywords : install, service pack 2, sp2, deleted, installation.

Urgency : Hot
General Description : When trying to update Foundation or Alliance to Service Pack 2 some files get
deleted with an unsuccesful install. The install will abort and delete any updates it has made. This
in effect, deletes almost all the implementation executables.


Fixed in 2.1i Service Pack 3.

Workaround : 1) Uninstall 2.1isp2
2) Reinstall 2.1i
3) Reinstall sp2
- Edit TEMP environment var to "move" the temp directory to more free space
- Kill dsgnmgr.exe or any other processes running in the background
- Load the Service Pack in the correct order: Implementation files then data files.
AR# 7944
Date Created 10/26/1999
Last Updated 08/23/2001
Status Archive
Type General Article