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AR# 8994

*Obsolete* 3.1i JTAG Programmer - freezes or hangs with the splash screen when running over network

Description

Keywords: JTAG, Splash Screen, freeze, log file

Urgency: Standard

General Description:
When running the JTAG Programmer from a remote location, the splash screen to show that the software is loading may appear, but then not go away. The application appears to be frozen.

Solution

This is a result of running the software from a machine you do not have write privilege on. By clicking on the splash screen an error message will appear telling you that a log file cannot be created.

To work around this problem, have your system administrator give you read/write privilege on the server. Or, you can click on the splash screen to have the error message gain focus, and specify a local location to create the log file such as c:\jtaglog.
AR# 8994
Date Created 08/31/2007
Last Updated 09/26/2005
Status Archive
Type ??????