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AR# 9532

3.1i Install - Unable to accept license agreement when initiating install from a CD drive shortcut

Description

Keywords: 3.1i, install, license, agreement, CD, shortcut, grayed, out

Urgency : Standard

General Description :
When doing an installation of the 3.1i tools by accessing the CD drive through
a shortcut, it has been seen that the user will be unable to accept the software
license agreement. The symptoms are a blank screen where the license should
be, and the "I accept the terms of this software license" option grayed out.

Solution

Do not access the installation CD through the shortcut. Instead, either let the auto
start option start the installation process, access the CD drive through Windows
Explorer, or from the "Run" option on the "Start" menu, browse to the CD drive
and select Setup.exe.
AR# 9532
Date Created 06/19/2000
Last Updated 09/17/2002
Status Archive
Type General Article