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AR# 9831

A3.1i SP1 - When I install Service Pack 1, the installer stops responding.

Description

Keywords: Install, SP1, Service Pack 1, crash, stall, stop

Urgency: Standard

General Description:
When I install the SP1 data and implementation files, the XILINX logo windows
come up, but eventually stop responding.

Solution

3.1i Service Pack 1 required the jre.exe file (Java Runtime Environment).

You may not have downloaded the entire JRE, or the jre.exe file may have been
corrupted.

Download the complete jre.exe again. (The actual jre.exe file is 5575921 bytes,
rather than the stated 5.4 MB.)

The JRE is not necessary for Service Packs 2 and above.

If this does not solve the problem, see (Xilinx Solution 9798) for additional help.
AR# 9831
Date Created 08/02/2000
Last Updated 09/17/2002
Status Archive
Type General Article