Contact Technical Support

Create technical support cases 24 hours a day by opening a WebCase via:

Phone Support
Region	Language	Phone**	Support Hours*
North America	EN	1 800-255-7778 or +1 408-879-5199	M-F 7:00 -17:00 PST
Europe, Middle East and Africa	EN, DE, FR	00 800-5152-5152 or +353 1-461-5700	M-F 8:00 -17:00 GMT
India	EN	+91 40 23144444	M-F 9:30 – 17:30 IST
Japan	JP	+81-3-6744-7800	M-F 9:00 -17:30 JST
Korea	EN	+82 2-3144-0255	M-F 10:00 -19:00 KST
China	CH (Mandarin), EN	+86 800-988-0218 (China mainland) +86 400-880-0218 (Cell phone user)	M-F 9:00 -18:00 CST
Taiwan	CH (Mandarin), EN	+886 2-8176-1060	M-F 9:00 -18:00 CST
Hong Kong	CH (Mandarin), EN	+852 3187-3855	M-F 9:00 -18:00 CST
Singapore	CH (Mandarin),EN	+65 6407-3030	M-F 9:00 -18:00 CST
Rest of Asia	CH (Mandarin), EN	+86 21-3318-4757	M-F 9:00 -18:00 CST
Corporate Switchboard +1 408-559-7778

Development Systems Customer Service

The Dev Sys Customer Service team provides non-technical support for Xilinx design tools

Dev Sys Customer Service
Region	E-mail
Canada, USA and South America	isscs_cases@xilinx.com
Europe, Middle East and Africa	eucases@xilinx.com
Asia Pacific including Japan	apaccase@xilinx.com

* Support Hours listed apply for both standard and daylight savings (summer) time. Please check the Technical Support Holiday Calendar 2009 for support availability during holidays in your region.

** 00 800-5152-5152 is a international free phone (toll free) number available in the following countries: Austria, Belgium, Denmark, Finland, France, Germany, Ireland Israel, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, and United Kingdom. All other countries must use +353 1-461-5700

** For the numbers listed, '+' represents the International Direct Dialing (IDD) prefix of the country from which you are calling. Please consult your local telephone service provider for more information on specific IDD instructions.

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