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AR# 12311

4.1i Install - The error " file 'mlnxfltr.sys on (Unknown) is needed " is reported during a MultiLINX driver installation on Windows 2000

Description

Keywords: install, Windows, 2000, 2K, mlnxfltr.sys, MultiLINX, Cable

Urgency: Standard

General Description:
During the installation of the MultiLINX Cable drivers on Windows 2000, an error reports:

"The file 'mlnxfltr.sys on (Unknown) is needed.
Type the path where the file is located and then click OK."

Solution

There is an incompatibility between the MultiLINX Cable drivers and Windows 2000 - Service Pack 2 (this also appears in some earlier versions of Windows 2000.) The affected driver is the USB cable version.

A work-around is to use the Serial Cable interface of the MultiLINX Cable on the Windows 2000 machines with this problem. An updated driver is under development.
AR# 12311
Date Created 08/10/2001
Last Updated 11/05/2003
Status Archive
Type General Article