AR# 1952: Foundation - Service Pack Install: Setup will not run
Foundation - Service Pack Install: Setup will not run
Keywords: Foundation, Install, Setup, Service Pack
General Description: When installing the Foundation Service Pack (SPXA.EXE, SPXB.EXE, or SPXV.EXE), after the setup files have been extracted, the following message is issued:
SETUP requires _SETUP.DLL and _ISRES.DLL (located in _SETUP.LIB) in order to operate properly. Please ensure these files are located with SETUP.EXE.
The installation program creates a temporary installation environment in the directory specified by the TEMP variable. This error can occur when the TEMP variable is not set properly, or if the TEMP directory has too many files in it.
To set the TEMP variable:
1. In autoexec.bat add the following line:
2. Create the directory C:\TEMP.
3. Restart the computer before running the install program again.
If you already have TEMP set, try the following:
1. Shut down all Windows applications. 2. Delete all files from the temporary directory. 3. Retry installation.
This error may also occur if the PC does not have the correct version of Foundation installed.
The Foundation Service Pack may only be used on a PC that has Foundation 6. 0.1 installed. It may not be installed over Foundation 6.0.0.