We have detected your current browser version is not the latest one. Xilinx.com uses the latest web technologies to bring you the best online experience possible. Please upgrade to a Xilinx.com supported browser:Chrome, Firefox, Internet Explorer 11, Safari. Thank you!

AR# 23542

Platform Cable USB - Kernel-module version mismatch when installing the cable drivers on Linux


When a kernel-module version mismatch occurs during the installation of the cable drivers, the following error message is displayed: 

"Error: Cannot run process - /<installDirectory>/.xinstall/install_driverscript" 


In addition, the terminal window where the installer was invoked displays messages similar to the ones below (depending on the Linux kernel version). 

For Linux 2.4: 

"Warning: kernel-module version mismatch 

/lib/modules/misc/windrvr6.o was compiled for kernel version 2.4.18-14 

while this kernel is version 2.4.21-20.EL 

/lib/modules/misc/windrvr6.o: unresolved symbol pci_write_config_word_Reb06a06f 

/lib/modules/misc/windrvr6.o: unresolved symbol map_user_kiobuf_R59ddbb4a 

/lib/modules/misc/windrvr6.o: unresolved symbol unmap_kiobuf_R56b19ff7 

/lib/modules/misc/windrvr6.o: unresolved symbol usb_register_Ree3d8a5f 

/lib/modules/misc/windrvr6.o: unresolved symbol pci_write_config_dword_R57e8add4 


Hint: You are trying to load a module without a GPL compatible license 

and it has unresolved symbols. The module may be trying to access 

GPLONLY symbols but the problem is more likely to be a coding or 

user error. Contact the module supplier for assistance, only they 

can help you." 


 For Linux 2.6: 


"insmod: error inserting lib/modules/misc/windrvr6.o: -1 Invalid module format 

insmod: error inserting lib/modules/misc/windrvr6.o: -1 Invalid module format"


The cable drivers must be rebuilt when a kernel-module version mismatch occurs.  


To rebuild the drivers for Linux 2.4, see (Xilinx Answer 18612).  


To rebuild the drivers for the Linux 2.6 kernel, see (Xilinx Answer 22648).

AR# 23542
Date 01/30/2018
Status Active
Type General Article
Page Bookmarked