UPGRADE YOUR BROWSER

We have detected your current browser version is not the latest one. Xilinx.com uses the latest web technologies to bring you the best online experience possible. Please upgrade to a Xilinx.com supported browser:Chrome, Firefox, Internet Explorer 11, Safari. Thank you!

AR# 23663

9.2i ISE Install - "Error: Not a valid Registration ID" (invalid RegID)

Description


When I attempt to install ISE, the following error message occurs:



"Error: Not a valid Registration ID"

Solution


The most probable cause for this error is that you are attempting to install an ISE configuration on an unsupported operating system.



Following is a list of the configurations supported on various operating systems in 9.2i:



-ISE Foundation with Full Simulator - Windows32/Linux32

-ISE Foundation - Windows32/Windows64/Linux32/Linux64/Solaris32

-ISE WebPACK - Windows32/Linux32

-ISE Foundation Eval - Windows32/Linux32



Other reasons this problem could be occurring include:



- You have entered the number incorrectly. Please try re-entering the Registration ID.

- If you downloaded ISE from the Electronic Fulfillment site, you might have extracted the zip file incorrectly (without the folder structure intact). If the ".idata.bin" file is not found in the "/idata" folder, this error will occur.

- The files were extracted on one platform, and then moved to another.

- When extracting the installer that was download from the Electronic Fulfillment site on Linux, gzip 1.2 or lower was used.

- Your PATH and/or LD_LIBRARY_PATH are very long.



If you continue to have issues, please contact Xilinx Software Customer Service in your region:



Canada, USA and South America: isscs_cases@xilinx.com

Europe, Middle East, and Africa: eucases@xilinx.com

Asia Pacific including Japan: apaccase@xilinx.com
AR# 23663
Date Created 09/04/2007
Last Updated 04/20/2011
Status Archive
Type General Article