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AR# 30616

12.1 Install - Installer screen text is cut off in the GUI and displays nothing in the options box


When I run the ISE Design Suite 12.1 Installer for a product, the text of the installer is cut off and the Installation Options box is empty.


This typically occurs when the installer is not created in the correct structure and the installer cannot find the ".idata.bin" file it is looking for. If you have downloaded the product from the Xilinx Web site, please ensure that it was extracted with the folder structure intact and there is an ".idata.bin" file in the idata/ folder at the top level.

If you have attempted to burn a DVD with the product on it, ensure that your burned DVD also has the correct structure and that the ".idata.bin" file was burned onto the DVD. Some DVD burning software might assume that .* files are hidden and not burn them.

Finally, check to make sure that the path to the Installer does not have spaces in it.

This issue can also occur if the MYXILINX environment variable is set. Please temporarily disable this environment variable before launching the installer.

Linked Answer Records

Associated Answer Records

Answer Number Answer Title Version Found Version Resolved
35464 12.x Install - Known Issues N/A N/A
AR# 30616
Date 05/19/2012
Status Archive
Type Known Issues
  • ISE - 10.1
  • ISE Design Suite - 11.1
  • ISE Design Suite - 12.1
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