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AR# 30891

10.1 ISE - Project Navigator (_pn.exe) crashes on startup using Windows Vista Business Service Pack 1 64-bit

Description

When I attempt to run ISE 10.1 64-bit on Windows Vista Business Service Pack 1 64-bit, the following error occurs:

"Problem Event Name: APPCRASH

Application Name: _pn.exe

Application Version: 1.0.0.1

Application Timestamp: 47c09e01

Fault Module Name: msvcrt.dll

Fault Module Version: 7.0.6001.18000

Fault Module Timestamp: 4791ad6b

Exception Code: c0000005

Exception Offset: 0000000000003432

OS Version: 6.0.6001.2.1.0.256.6

Locale ID: 1033

Additional Information 1: 4f9f

Additional Information 2: 13239ddf54c50ec63a3deda9c15e8daa

Additional Information 3: c909

Additional Information 4: 718e7912699a14f6d0eb8811d3003703"

Solution

This is a Known Issue that Xilinx is currently working to resolve. To work around this issue you will have to do the following in your Windows Registry. Before you begin, please create a backup of your registry:

Turn off auto-loading of the What's New page at startup

1. Go to HKEY_CURRENT_USER\Software\Xilinx\ISE\10.1\Project Navigator\Project Manager\Preferences

2. Set the DWORD value of OpenWhatsNewPage to 0

Edit the External/System browser setting through the registry to disable the Embedded Browser

1. Go to HKEY_CURRENT_USER\Software\Xilinx\ISE\10.1\EmbedBrowser

2. Set the DWORD value of IsEmbedded to 0

You should now be able to open Project Navigator. If these keys do not exist, you will need to create them.

AR# 30891
Date Created 05/02/2008
Last Updated 05/13/2010
Status Archive
Type General Article