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AR# 30964

Platform Cable USB - PC crashes when I come out of Hibernate mode


If I put my PC into Hibernate mode with a Platform Cable USB cable attached, I sometimes see a crash when I try to resume.

Why does this occur?


This is an issue with the Windows OS and some specific software/hardware configurations. To work around the issue, disconnect the platform cable USB before entering hibernate and reconnect after you have resumed.

AR# 30964
Date 01/30/2018
Status Active
Type General Article
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