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AR# 31597

10.1 ISE - 64-Bit Project Navigator does not launch after applying Service Pack 1 for Windows Vista x64

Description

After applying Service Pack 1 for Microsoft Windows Vista x64, the 64-bit version of ISE 10.1 brings up the ISE splash screen and then exits immediately upon launch.

Solution


As of Service Pack 1 for Microsoft Windows Vista, changes have been made to the 64-bit version of the built-in DHTML rendering engine which cause Project Navigator to crash.



This issue can be worked around by changing the default rending engine from the built-in engine to the an external or system-recognized HTML renderer. To make this change, follow these steps:



1. Launch the 32-bit version of Project Navigator.

2. From menu bar, select Edit->Preferences.

3. In the "Category" column, select the "HTML Browser" category.

4. In the "HTML Browser" section, change the option from Embedded to External/System and click OK.



Now, close the 32-bit version of Project Navigator and launch the 64-bit version of Project Navigator. All HTML content will now be rendered outside of the Project Navigator GUI.
AR# 31597
Date Created 09/04/2008
Last Updated 07/26/2010
Status Archive
Type General Article