What is ITAR and what is Xilinx Technical Support's policy on receiving ITAR controlled files?
ITAR, or International Traffic in Arms Regulations, is a set of government regulations administered by the US Department of State designed to regulate the import and export of defense related products, technology and services.
Therefore, special care must be given to the handling of any files which contain ITAR-controlled information.
Xilinx Technical Support is committed to handling such files in an export compliant manner.
However, exchanging export-controlled files is only intended to be a last resort for debug purposes as there are limited support options available with export-controlled files.
For example, Technical Support is not able to work with development, or file a bug report on an issue discovered with an export restricted test case.
Alternate debugging options should be considered before exchanging export-controlled files. These options include but are not limited to:
If exchanging export controlled files is required to resolve an issue, the following steps must be completed before the files are exchanged:
For any questions or concerns regarding this policy, please e-mail: email@example.com.