AR# 52243

14.2 Install - Running shortcutSetup.bat from a remote machine results in an "Unable to open archive" error

Description

Running shortcutSetup.bat from a remote machine results in an "Unable to open archive" error.

Solution

In 14.2, when you runshortcutSetup.bat under common\bin\nt64|nt from a remote machine, a blank License Agreement is displayed:

blank_agreement.jpg
blank_agreement.jpg

After selecting Agree the install begins and the following error occurs:

install_error.jpg
install_error.jpg

There is no work-around for this issue due to a corrupt remote data file.

This issueis going to beresolved in the 14.3 / 2012.3 release of the tools.

AR# 52243
Date 10/05/2012
Status Archive
Type General Article
Tools