AR# 53695

Description

I have installed the 14.4 ISE WebPACK tool and everything seems to work correctly, except that I cannot create an IP Core.

When I open the IP catalog, all of the IP are grayed out and cannot be selected.

If I attempt to create a new IP core from the Project Navigator New Source Wizard (Project -> New Source, and IP (CORE Generator and Architecture Wizard)), the IP catalog loads but all of the IP are grayed out and the following errors are displayed in the console window:

ERROR:encore:372 - Failed to set default project options.
ERROR:sim:569 - Failed to set default project options.
ERROR:encore:268 - Project C:\Projects\my_project\coregen_xil_4264_21.cgc could not be opened
ERROR:encore:312 - Couldn't create new project.
The IP Catalog has been reloaded.
Loaded all available family support information.

Creating a new project in the CORE Generator tool fails with the following errors:

ERROR:sim:569 - Failed to set default project options.
ERROR:encore:268 - Project C:\cases\test\coregen.cgc could not be opened
ERROR:encore:312 - Couldn't create new project.
New Project Cancelled.

Solution

In the WebPACK tool install, the CORE Generator tool is not properly loading the available device families for the IP catalog. 

This prevents a device family from being loaded and causes all IP in the catalog to be listed as unavailable for the current device (grayed out).

To work around this issue, perform one of the following:

• Use a full install of the ISE tools. The full install is larger, but uses the same executables as the WebPACK tool install. Devices and feature access will be controlled by the license available.
• Set Environment variable XIL_CG_LOAD_ALL_FAMILIES=TRUE

This issue is resolved in ISE Design Suite 14.5.