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AR# 63279: Vivado - Launching Vivado fails with Abnormal program termination (EXCEPTION_ACCESS_VIOLATION)
Vivado - Launching Vivado fails with Abnormal program termination (EXCEPTION_ACCESS_VIOLATION)
I attempt to launch Vivado on a Windows 64 bit machine and get the following error:
Abnormal program termination (EXCEPTION_ACCESS_VIOLATION) Please check '...../bin/hs_err_pid<number>.log' for details
The Log file states the following:
Stack: no stack trace available, please use hs_err_<pid>.dmp instead.
Analyzing the .dmp file I see the following:
This dump file has an exception of interest stored in it. The stored exception information can be accessed via .ecxr. (149c.3f8): Access violation - code c0000005 (first/second chance not available) *** ERROR: Symbol file could not be found. Defaulted to export symbols for ntdll.dll - ntdll!ZwGetContextThread+0xa: 00000000`76e51f8a c3 ret 0:006> .ecxr *** WARNING: Unable to verify checksum for libXil_lmgr11FNP.dll *** ERROR: Module load completed but symbols could not be loaded for libXil_lmgr11FNP.dll rax=0000000000000000 rbx=0000000005a1de38 rcx=0000000000000000 rdx=000007feec9d2918 rsi=0000000000301cd8 rdi=0000000000000000 rip=000007feec828ea0 rsp=00000000051ef388 rbp=00000000002b7f18 r8=0000000000000000 r9=0000000000000000 r10=000007feec9d2918 r11=00000000051ef370 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei pl nz na po nc cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010206 libXil_lmgr11FNP+0x3b8ea0: 000007fe`ec828ea0 0fb701 movzx eax,word ptr [rcx] ds:00000000`00000000=????
Running Vivado in 32-bit mode is successful.
This has been seen with Vivado version 2014.1 and later.
There appears to be an issue with FlexNet Licensing Service 64.
To work around the issue, follow the steps below:
(Before following these steps, close all anti-virus and other applications, specifically those that use Flex licensing).
Open msconfig.exe. You can open it from the start menu.
Select the services tab, then disable "FlexNet Licensing Service 64" by unchecking the select box.
Restart the system.
Invoke Vivado without invoking any other applications.
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