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AR# 63279

Vivado - Launching Vivado fails with Abnormal program termination (EXCEPTION_ACCESS_VIOLATION)


I attempt to launch Vivado on a Windows 64 bit machine and get the following error:

Abnormal program termination (EXCEPTION_ACCESS_VIOLATION)
Please check '...../bin/hs_err_pid<number>.log' for details

The Log file states the following:

no stack trace available, please use hs_err_<pid>.dmp instead.

Analyzing the .dmp file I see the following:

This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(149c.3f8): Access violation - code c0000005 (first/second chance not available)
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for ntdll.dll -
00000000`76e51f8a c3             ret
0:006> .ecxr
*** WARNING: Unable to verify checksum for libXil_lmgr11FNP.dll
*** ERROR: Module load completed but symbols could not be loaded for libXil_lmgr11FNP.dll
rax=0000000000000000 rbx=0000000005a1de38 rcx=0000000000000000
rdx=000007feec9d2918 rsi=0000000000301cd8 rdi=0000000000000000
rip=000007feec828ea0 rsp=00000000051ef388 rbp=00000000002b7f18
r8=0000000000000000  r9=0000000000000000 r10=000007feec9d2918
r11=00000000051ef370 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po nc
cs=0033  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00010206
000007fe`ec828ea0 0fb701          movzx   eax,word ptr [rcx] ds:00000000`00000000=????

Running Vivado in 32-bit mode is successful.


This has been seen with Vivado version 2014.1 and later.

There appears to be an issue with FlexNet Licensing Service 64.

To work around the issue, follow the steps below:

(Before following these steps, close all anti-virus and other applications, specifically those that use Flex licensing).

  1. Open msconfig.exe. You can open it from the start menu.
  2. Select the services tab, then disable "FlexNet Licensing Service 64" by unchecking the select box.
  3. Restart the system.
  4. Invoke Vivado without invoking any other applications.
AR# 63279
Date 07/08/2016
Status Active
Type General Article
  • Vivado Design Suite
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