AR# 64535

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How do I Log into the Xilinx Service Portal?

Description

To create a Service Request you will need to log into the Xilinx Service Portal.

Solution

Once you have identified that you would like to create a Service Request with Xilinx Support, navigate to the Xilinx Service Portal.

Navigate to the Xilinx Service Portal (English) https://www.xilinx.com/support/service-portal.html
Navigate to the Xilinx Service Portal (Chinese) https://china.xilinx.com/support/service-portal.html
Navigate to the Xilinx Service Portal (Japanese) https://japan.xilinx.com/support/service-portal.html

 

  • Scroll down until you see the Service Portal section.




  • (1) Log in using your Xilinx User credentials.
  • (2) If you do not have a Xilinx.com Account, click "Create Account".





  • Fill out the mandatory fields to create a Xilinx account.
  • Once you create a Xilinx Account, you will receive an email notification to verify your account setup.
  • Upon verification of your new Xilinx Account, navigate back to the Xilinx Service Portal.
  • Log in with your new Account credentials.
  • To learn more about creating a Service Request see (Xilinx Answer 64454)

 

AR# 64535
Date 12/14/2018
Status Active
Type General Article
Devices
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