Page Bookmarked

AR# 66874

Maxim Integrated Dongle - v2.00.1 Installer - Driver installation issue

Issues MIGHT be seen when installing the drivers for the Maxim Integrated Power Dongle from the v2.00.1 installer.

The dongle might fail to enable or might not be recognized in the GUI due to a driver issue.

In this situation, the dongle can show up as MAXPOWERTOOL001# in Device Manager:

If the drivers are correctly installed, they will show up as a COM port, not as MAXPOWERTOOL001#.

To resolve this potential driver issue, you can do the following:

The driver should then initialize, and 'Digital Power Controller' should be seen under Ports (COM & LPT) in Device Manager.

The dongle should then be recognized, the green light should be seen on the dongle, and connection to the GUI should be successful.

Note that Windows cannot verify the digital signature of the driver.

Was this Answer Record helpful?

Answer Number	Answer Title	Version Found	Version Resolved
63175	Kintex UltraScale FPGA KCU105 Evaluation Kit - Known Issues and Release Notes Master Answer Record	N/A	N/A
62604	Virtex UltraScale FPGA VCU110 Evaluation Kit - Known Issues and Release Notes Master Answer Record	N/A	N/A
62603	Virtex UltraScale FPGA VCU108 Evaluation Kit - Known Issues and Release Notes Master Answer Record	N/A	N/A

AR# 66874
Date	04/06/2016
Status	Active
Type	General Article
Boards & Kits	Kintex UltraScale Boards and Kits Virtex UltraScale Boards and Kits Zynq UltraScale+ MPSoC Boards and Kits More Kintex UltraScale FPGA KCU105 Evaluation Kit Kintex UltraScale FPGA KCU1250 Characterization Kit Virtex UltraScale FPGA VCU107 Evaluation Kit Virtex UltraScale FPGA VCU108 Evaluation Kit Virtex UltraScale FPGA VCU110 Evaluation Kit Virtex UltraScale VCU109 Evaluation Board Zynq UltraScale+ MPSoC ZCU102 Evaluation Kit Less