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AR# 69969

2017.3 licensing - After upgrading our server to Flexlm utilities v11.14, vendor Daemon will not start anymore

Description

After I start our floating license server with Flexlm utilities v11.14, the vendor Daemon will not start, and the following error is seen in the debug.log file:

8:58:46 (lmgrd) xilinxd exited with status 53 (this status is reserved but will never be generated)
8:58:46 (lmgrd) Since this is an unknown status, license server
8:58:46 (lmgrd) manager (lmgrd) will attempt to re-start the vendor daemon.
8:58:46 (lmgrd) REStarted xilinxd (pid 3732)

How can I resolve this issue?

Solution

This error (xilinxd exited with status 53) is typically seen on Windows license servers where the license utilities were downloaded separately and Vivado is not installed.

This error can occur if the Microsoft Visual C++ redistributable libraries are not installed on the Windows machine.

Please note that the 11.14.1.0 license utilities require that the machine have the 2015 Microsoft Redistributables installed before running.

This is normally provided as part of the Vivado install, however if you are setting up a floating server outside of Vivado, you can obtain the redistributables from Microsoft:

https://www.microsoft.com/en-us/download/details.aspx?id=48145

Therefore, to fix this issue, follow the steps below:

  • Obtain the redistributables from the Microsoft link above
  • Install this on the server
  • Stop and start the server again and then check the output.

The issue should now be fixed.

AR# 69969
Date 10/18/2017
Status Active
Type General Article
Tools
  • Vivado Design Suite - 2017.3
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