AR# 71598

2018.2.2 Install - Cannot update if disk space available is less than required size by update

Description

When trying to update my install to 2018.2.2, the Install GUI shows a blank screen and cannot proceed.

2018_2_2_install_blank.PNG
2018_2_2_install_blank.PNG



Solution

This issue can occur if the amount of disk space available on the machine isn't enough to install the update. Please free up enough disk space (about 5 GB) in order to install the update.

AR# 71598
Date 10/03/2018
Status Active
Type General Article
Tools