AR# 71797

Alveo Data Center Accelerator Card - Custom Flow - ERROR: [Labtools 27-3347] Flash Programming Unsuccessful: SPI flash sector at address 0x0000 is locked for erase/program

Description

While trying to load a new MCS file via the Micro-USB (JTAG) interface on the Alveo Data Center Accelerator Card, the following Error occurs:

ERROR: [Labtools 27-3347] Flash Programming Unsuccessful: SPI flash sector at address 0x0000 is locked for erase/program. 

Solution

The Alveo Data Center Accelerator Card has a write-protected region of the QSPI device.   

This means that operations trying to erase the QSPI or over-write this area will encounter the error.  

Please ensure the MCS file was created with the proper settings described in (Xilinx Answer 71756), and that when loading the MCS you follow the recommended settings from (Xilinx Answer 71763).    

If you need to return the Alveo Data Center Accelerator Card to its base image, please follow (Xilinx Answer 71757)




For other Design Guidelines, General Information, and Known Issues related to the Alveo Data Center Accelerator Cards - Custom Flow see (Xilinx Answer 71754).

Linked Answer Records

Master Answer Records

Answer Number Answer Title Version Found Version Resolved
71754 Alveo Data Center Accelerator Card - Custom Flow - General Information and Known Issues N/A N/A

Associated Answer Records

AR# 71797
Date 12/10/2018
Status Active
Type Known Issues
Boards & Kits