UPGRADE YOUR BROWSER

We have detected your current browser version is not the latest one. Xilinx.com uses the latest web technologies to bring you the best online experience possible. Please upgrade to a Xilinx.com supported browser:Chrome, Firefox, Internet Explorer 11, Safari. Thank you!

AR# 73047

Install 2019.2 - ERROR: [Common 17-267] Couldn't open 'libjvm.so': 'libjvm.so': cannot open shared object file: No such file or directory

Description

When installing Vitis or Vivado on a network from which other users can use the tools, the following errors are seen:

Vivado:

ERROR: [Common 17-267] Couldn't open 'libjvm.so': 'libjvm.so: cannot open shared object file: No such file or directory'
Make sure you are using a supported OS of RHEL5.x or greater.
ERROR: [Common 17-211] Error loading jvm.

Vitis:





Solution

Note: This issue is no longer present for downloads since November 12th, 2019 (file name *_2019.2_1106_2127). 

If you have an older download (file name *_2019.2_1024_1831) or have this issue, it is recommended to re-download the tools and perform an uninstall/re-install.


 

During the install there are files that do not have the appropriate user permissions for other users to launch the tools. 

To correct this, use the following commands on the install directory to copy the group permissions to the user permissions.

Note: if the install was done with sudo, these commands should be run with sudo.

Vivado Install:

chmod -R o=g <install_dir>/Vivado/2019.2/tps/lnx64/jre9.0.4
chmod -R o=g <install_dir>/.xinstall/Vivado_2019.2/tps/lnx64/jre9.0.4

Vitis Install:

chmod -R o=g <install_dir>/Vitis/2019.2/tps/lnx64/jre9.0.4
chmod -R o=g <install_dir>/Vivado/2019.2/tps/lnx64/jre9.0.4
chmod -R o=g <install_dir>/.xinstall/Vitis_2019.2/tps/lnx64/jre9.0.4
AR# 73047
Date 11/18/2019
Status Active
Type General Article
Tools
Page Bookmarked