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AR# 8125

2.1i Install : The Key entered is not valid.

Description


Urgency : Standard



General Description: Entering the CD provided on the CD case for Foundation/Alliance results

in the error message: The key entered is not valid.

Solution

Enter the CD key in capital letters rather than lowercase. The install is case sensitive.

AR# 8125
Date Created 08/31/2007
Last Updated 02/21/2012
Status Archive
Type General Article