AR# 9373: 2.1i Install - Service Pack update fails with an error regarding "installer\jre\nt\bin\java.exe".
AR# 9373
2.1i Install - Service Pack update fails with an error regarding "installer\jre\nt\bin\java.exe".
Description
Keywords: 2.1i, Service Pack, Install, installer, jre, java.exe
Urgency: Standard
General Description: When I install the service pack for the Foundation tool set, the following error is reported:
"Error: the system can not find the file specified: /installer/jre/nt/bin/jave.exe This file is in the location specified."
Solution
This error occurred because the temp variable was not set up in your environment, and the \temp directory was missing form your hard drive. To solve this problem, perform the following steps:
1. If one does not already exist, create a temporary directory on the C drive (such as c:\temp); 2. Set the TEMP environment variable to point to this location; 3. Reboot the machine (this is necessary even in a Windows NT environment); 4. Re-install the service pack.