AR# 9532: 3.1i Install - Unable to accept license agreement when initiating install from a CD drive shortcut
AR# 9532
3.1i Install - Unable to accept license agreement when initiating install from a CD drive shortcut
Description
Keywords: 3.1i, install, license, agreement, CD, shortcut, grayed, out
Urgency : Standard
General Description : When doing an installation of the 3.1i tools by accessing the CD drive through a shortcut, it has been seen that the user will be unable to accept the software license agreement. The symptoms are a blank screen where the license should be, and the "I accept the terms of this software license" option grayed out.
Solution
Do not access the installation CD through the shortcut. Instead, either let the auto start option start the installation process, access the CD drive through Windows Explorer, or from the "Run" option on the "Start" menu, browse to the CD drive and select Setup.exe.