The following technical support options are available to Adaptive SoCs & FPGAs customers:
Region | Language | Phone** | Support Hours* |
North America | EN | 1 800-255-7778 or +1 408-879-5199 | M-F 7:00 -17:00 PST |
Europe, Middle East and Africa | EN, DE, FR | 00 800-5152-5152 or +353 1-461-5700 | M-F 8:00 -17:00 GMT |
China | CH (Mandarin), EN | +86 800 988 0218 +86 400 880 0218 (Mobile Phone) |
M-F* 9:00 -18:00 CST |
Taiwan | CH (Mandarin), EN | +886 2-8176-1060 | M-F 9:00 -18:00 CST |
Hong Kong | CH (Mandarin), EN | +852 3187-3855 | M-F 9:00 -18:00 CST |
* Support hours listed apply for both standard and daylight savings (summer) time. Please check the Adaptive SoCs & FPGAs Support Holiday Calendar 2023 for support availability during holidays in your region.
** 00 800-5152-5152 is an international freephone (toll-free) number available in the following countries: Austria, Belgium, Denmark, Finland, France, Germany, Ireland Israel, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, and United Kingdom. All other countries must use +353 1-461-5700.
** For the numbers listed, '+' represents the International Direct Dialing (IDD) prefix of the country from which you are calling. Please consult your local telephone service provider for more information on specific IDD instructions.