Notice: The portals and downloadable content from https://support-nic.xilinx.com have now been migrated to our main website. See below for details.
Our support department is in the UK and handles support tickets Monday thru Friday, 9 AM to 6 PM (UK time). If you have a current EnterpriseOnload Support Contract and have an urgent issue, please call your dedicated support number.
Note: we offer telephone support for cases that are covered by an appropriate and valid Support Contract. To purchase a Support Contract, contact an authorized reseller or e-mail us at firstname.lastname@example.org.
To discuss this transition with us please contact your Sales account manager. For help with transitioning your adapters to the latest software and/or firmware, contact email@example.com.
The changes affect our Onload and SolarCapture Pro software and the adapter's Precision Time Protocol (PTP) features - for details refer to:
Product Release subscriptions and mailings have moved to a new system and e-mail domain. If you previously subscribed to Solarflare subscriptions you will continue to receive announcements for product releases based on the interests that you selected on this website.
Note that the email address from which our mailings are sent has changed. Whitelist firstname.lastname@example.org to ensure that you continue to receive your notification mailings.
Your subscriptions are now managed by our Subscription Center.